Further to my fat gratitude on this page right here THE WEDDING, I know till the very end something might fall into the grass, unexpected but least expected...
This is why I’m writing my so called “ Happy Rant” not a big issue but it might be.. if no proper communication and time!
After like a month of waiting, I was surprised to hear from my uncle in davao about the outcome of our wedding video, I haven’t seen the video yet but they told me that in the middle part of it was corrupted and scratchy, and the worst part is that, we have to wait for days to return the CD because the “Concerns” are currently out of town, leaving us no choice but to abide
I’m writing this short complain to my dearest photo/video contractor,
here goes....
Dear Sir,
I’m not here to RANT nor destroy your good reputation, you have created your name in the industry and I have no right to end that, actually, I was very happy with the photos and indeed pleased how professional your staff during the event
The thing is, every details of the event is important to us, that is why we have chosen your company to handle one of the most important memories of our wedding, it is where we go back and see how happy we are on our wedding day just like any other couple in this world..
Appreciate looking into the matter and spare some time to sort things out, I know, I’m the least of your priority but as one of your customer you are entitle to deliver a good quality of the services your offering
Thanks Regards,
“quote and quote”
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wisemummy81