so... right after a fight for my terms now the unthinkable happened..!! the machine suddenly shut down and the bad thing is that I have to complete the 165KD for the machine cost and now, we have to buy boxes of bottled water.....
Early morning today, I have booked for service to repair the machine @ vefpsa customer care service center, the customer care rep. is ok and fast, confirmed to me that a service personnel will be at my place after 5pm to fixed the machine, happy and contented with the fast service, I waited for the service guy to come....
and now, it's already 10:30pm and nobody show up..... unfortunately, I left my diary at the office where I jotted the phone number of the customer care, now, im hopelessly sitting waiting for nothing....
FYI: the machine was installed dated last july 28 and not even a month that it requires service!!!.... sooo badddddd of you VEFPSA!!!!!!!!!
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Update: Aug. 22,2011 @11:30pm
Finally, service crew came I instructed them to come even if its late at night..we will not sleep till the machine is fixed!!...
so... the machine working better now!!!